Privacy Policy

niEffective Date: September 10th, 2024

Welcome to nivenna.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal data and your privacy rights. If you have any questions or concerns about this policy or our practices, please contact us at info@nivenna.com

1. Information We Collect

We collect limited personal information that you voluntarily provide to us when you interact with our website or use our services. The types of information we collect include:

Contact Information: When you subscribe to our newsletter, we collect your first name and email address.
Booking Information: When you schedule a call with us, you will be redirected to Calendly, which may collect your name, email address, and any other information required to schedule the appointment.
Payment Information: We do not directly collect or store payment information on our website. For any payments, you will be redirected to Stripe, a third-party payment processor. Please refer to Stripe’s Privacy Policy for more information on how your payment data is handled.
Session Data: We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. This data includes your IP address, browser type, pages visited, and other usage information to help us run retargeting ad campaigns on platforms like Google and Facebook.

2. How We Use Your Information

We use the information we collect to:

Provide and Improve Our Services: To provide you with the services you request, such as newsletters, scheduled calls, and marketing campaigns.
Communicate with You: To send you updates, promotional materials, and other information related to our services that you have opted to receive.
Marketing and Retargeting: To deliver targeted advertising and measure the effectiveness of our ad campaigns on platforms like Google and Facebook.
Analytics: To monitor and analyse website usage and trends to improve user experience and website performance.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. Third-Party Services

We use third-party services to process certain data:

Stripe: For processing payments. Please review Stripe’s Privacy Policy.
ActiveCampaign: For managing our email newsletter subscriptions. Please review ActiveCampaign’s Privacy Policy.
Calendly: For scheduling calls and appointments. Please review Calendly’s Privacy Policy.
Google and Facebook: For retargeting and marketing campaigns. These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads. Please review Google’s Privacy Policy and Facebook’s Data Policy.

5. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to safeguard your information. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. You may have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@nivenna.com